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Almost 1,900 Blizzard workers ratify first union contract with Microsoft

Image credit: Blizzard

The Blizzard union contract with Microsoft has been approved in a workforce vote covering nearly 1,900 Blizzard Entertainment employees. The agreement establishes rules on issues including generative AI, layoffs, employee credits and remote work, following more than two years of negotiations.

What the Blizzard union contract covers

Blizzard’s previously separate unions have been reorganized into three main bargaining units. Their membership covers a broad range of development and support work:

  • World of Warcraft, Blizzard quality assurance and Hearthstone
  • Platform and technology, customer support, localization, and story and franchise development
  • Diablo and Overwatch

The contract lasts between four and five years, depending on the bargaining group. Employees can check which unit represents their role to understand which term and provisions apply to them.

Rules for credits, remote work and layoffs

Under the agreement, current and former employees who contributed to a game must be credited by name on that title. This provision sets out a consistent approach to recognizing work across projects and teams.

Remote-work terms identify certain positions as hybrid and provide employees with a process to apply for fully remote status. Employees considering a remote-work request should review the process and requirements that apply to their role.

The layoff provisions require 60 days’ notice or pay instead of notice. The agreement also provides one week of severance for every six months worked, along with 14 months of recall rights. A successorship clause keeps the contract in effect if Blizzard is sold to another company.

How the contract addresses generative AI

The agreement recognizes that AI tools may assist game development while emphasizing human judgment and creativity. AI-assisted workflows must remain under appropriate human control and be reviewed for accuracy and quality.

It also requires bargaining before the company implements AI technology that would materially affect work performed by union employees. This gives the bargaining parties a formal opportunity to discuss significant changes before they take effect.

Blizzard and the wider Microsoft union context

Blizzard president Johanna Faries described ratification as a significant milestone and said the company and its represented employees share a commitment to working together in support of teams and players.

Union activity has also taken place elsewhere within Microsoft’s subsidiaries. King, the Activision-owned developer of Candy Crush, rejected a collective bargaining agreement with Swedish unions Unionen and Sveriges Ingenjörer. Raven Software, another Activision studio, became the first major video game union in the United States.

What ratification means for Blizzard employees

With the Blizzard union contract approved, covered employees now have a negotiated framework for workplace policies, potential layoffs, credits and AI-related changes. The specific terms can differ by bargaining group, so employees should refer to the provisions that apply to their unit.

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